Payment, Shipping and Return Policies

Payment:

Solution Graphics

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All major credit cards accepted through PayPal secure checkout, with or without a PayPal account.  When you check out through the PayPal shopping cart, you will have the option of using your credit card or your PayPal account.

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I can email a custom invoice for quantity purchases.
 

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Google Checkout is also available.
 

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Money order, checks or cashiers checks are gladly accepted, but will delay shipping until funds are confirmed.
 

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Pennsylvania residents pay 6% sales tax.

Shipping:

Domestic Shipping

Free Shipping to US Mainland:

Domestic shipping is free to the contiguous 48 states via FedEx Ground/Home Delivery.  Delivery times are 1-5 business days from the day I ship. PA residents pay 6% sales tax. 

Select "Free Shipping" during checkout.

To All Other US Destinations:

All other US destinations must ship via USPS Priority, and the fee will be calculated at 10% of your total order: Alaska, Hawaii, Puerto Rico, Federated States of Micronesia, Northern Mariana Islands, Virgin Islands, Guam,  Marshall Islands, APO, FPO addresses.  Shipping times will vary.

Please select "Priority" during checkout.

Some of my paintings are too large (24x48" for example)

Please email with any questions.

Please email or call 215-657-8865 if you have any questions.


FedEx Shipping Times:


International Shipping:

...is via USPS Priority International or USPS Express Mail International if available. There are different size restrictions for each country, so please email for an international shipping quote.  I'll need your postal code, and the name of the painting that interests you.  Upon approval of shipping cost, I'll email a checkout link.  Thank you!!

PLEASE email for an international shipping quote before checking out.  My PayPal shipping calculator does not include all countries, and also some of my paintings are too large to ship to many countries.



Buyer accepts responsibility for all related duties, taxes, and customs costs.  Actual  invoice amount will be declared and insured with delivery confirmation (signature required) through USPS Priority or Express.  I use USPS for International shipping because they do NOT charge you an additional brokerage fee.

If you aren't familiar with your county's import fees, please contact your local customs office.

 
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Your paintings will be very carefully wrapped, cushioned, and boxed by me, the artist.  I do my own shipping, and I take great care to package your paintings very thoroughly with plenty of protective materials.
 

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I usually ship the day after payment arrives, but allow me a couple of days in case I'm very busy.
 

bullet You and I will both receive email notifications with a tracking number when your painting has shipped, and when it has been delivered.
 
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If you need expedited or overnight shipping, email for a quote.

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Domestic shipments valued at $250 or more will require signature upon delivery.  All international shipments will require signature.
 

Returns:

bulletIf you need to return your painting for any reason, let me know within 3 days of receipt and return ship within 7 days.
 
bulletRe-use my packaging if you need to return for a refund of the purchase price.  Damage due to poorly packaged returns will not be refunded.
 
bulletBuyer is responsible for shipping costs.
 

 


Questions? Send me an email:

All artwork © copyright Sally Chase Trace, 1985-present.  All rights reserved.

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